1. Information We Collect
We collect various types of information to provide, improve, and personalize our services. This includes:
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Personal Identification Information:
This includes your name, email address, phone number, company name, and any other personal information you voluntarily provide when you fill out forms on our website, subscribe to our newsletter, request a consultation, or contact us. -
Usage Data:
This includes information about how you interact with our website, such as your IP address, browser type, the pages you visit, the time you spend on our site, and other usage patterns. This data helps us understand how our site is being used and allows us to improve user experience. -
Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide a more personalized experience. You can control or disable cookies through your browser settings, but please note that doing so may affect certain features of our website. -
Communication Data:
When you contact us directly (via email, phone, or web form), we collect your contact information and the content of your communication to respond to your inquiries or feedback.
2. How We Use Your Information
We use your information for various purposes, including:
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Providing Services:
To deliver our web development, IT consulting, and automation solutions, and to communicate with you regarding the services you’ve requested or are currently using. -
Improving Our Services:
To analyze usage data, improve our website, optimize user experience, and enhance the functionality of our services based on how you interact with our website. -
Customer Support:
To respond to your inquiries, troubleshoot issues, provide technical support, and offer customer service related to our services. -
Marketing and Communications:
If you have opted in, we may send promotional materials, newsletters, updates, or special offers related to our services. You can opt-out at any time by following the unsubscribe instructions in our emails or by contacting us directly. -
Legal Compliance:
We may use your information to comply with applicable laws and regulations, protect our legal rights, prevent fraud, or enforce our terms of service.
3. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it. These include:
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Encryption:
Sensitive information such as passwords and payment details are encrypted using industry-standard encryption protocols during transmission. -
Access Control:
We limit access to your personal information to authorized personnel only, ensuring that your data is accessible only to those who need it to provide our services. -
Regular Audits and Security Updates:
Our security measures are regularly reviewed and updated to address emerging threats. We perform regular audits to ensure compliance with our internal privacy policies.
However, please be aware that while we strive to protect your personal information, no system or method of data transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
Simbyone does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Third-Party Service Providers:
We may share your personal information with trusted third parties who assist us in operating our website, delivering services, or processing payments. These third parties are obligated to maintain the confidentiality of your information. -
Legal Requirements:
We may disclose your personal information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate potential violations of our terms. -
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if this happens and provide options to manage your data.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
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Access:
You have the right to request access to the personal information we hold about you and how it is being used. -
Correction:
You can request corrections to any inaccurate or incomplete personal information. -
Deletion:
You can request the deletion of your personal data, subject to certain exceptions, such as legal obligations. -
Portability:
In some cases, you have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format. -
Opt-Out:
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions or contacting us directly.
If you wish to exercise any of these rights, please contact us using the contact page.
6. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this policy periodically for any updates.